Claims
The claims process can seem intimidating, but we are here to help. If you have a claim that requires immediate assistance, refer to urgent claims below.
Claims Support
Disasters are unpredictable—we believe in being prepared.
Call Support 
519-393-6402
The insurance claims process can feel overwhelming. Find answers to your questions to help guide you through it.
Reporting a Claim?
DURING BUSINESS HOURS: Call 1 (877) 380-6402 or 519-393-6402
EMERGENCY AFTER HOURS CLAIM SERVICE: Call 519-393-6402 or toll free at
1 (877) 380-6402 or 1 (800) 263-1961*.
*The system will direct you where to contact
Tradition Mutual Claims:
A Higher Standard
If there’s a solution, we’ll find it. Our commitment to precision ensures every detail of your claim is handled with care.
Connect With Our Claims Team
During regular office hours (Monday to Friday 8:30 to 4:30), please contact our office
for claims or service:
Phone:
(519) 393-6402
Address:
Tradition Mutual office 264 Huron Road P.O. Box 10 Sebringville, ON N0K 1X0
Toll Free:
1 (877) 380-6402
1 (800) 263-1961
Email:
info@traditionmutual.com
If you have a claim requiring assistance outside of office hours, please contact our office via the numbers above and the system will direct you where to contact.