The claims process can seem intimidating, but we are here to help. If you have a claim that requires immediate assistance, refer to urgent claims below.

Claims Support

Disasters are unpredictable—we believe in being prepared.

Call Support 519-393-6402

The insurance claims process can feel overwhelming. Find answers to your questions to help guide you through it.

Reporting a Claim?

DURING BUSINESS HOURS: Call 1 (877) 380-6402 or 519-393-6402

EMERGENCY AFTER HOURS CLAIM SERVICE: Call 519-393-6402 or toll free at
1 (877) 380-6402 or 1 (800) 263-1961*.

*The system will direct you where to contact

Tradition Mutual Claims:
A Higher Standard

If there’s a solution, we’ll find it. Our commitment to precision ensures every detail of your claim is handled with care.

Smiling woman indoors representing satisfied Tradition Mutual insurance customer after successful claims experience.

Connect With Our Claims Team

During regular office hours (Monday to Friday 8:30 to 4:30), please contact our office
for claims or service: 

Phone:

(519) 393-6402

Address:

Tradition Mutual office 
264 Huron Road 
P.O. Box 10 
Sebringville, ON N0K 1X0

Toll Free:

1 (877) 380-6402
1 (800) 263-1961

Email:

info@traditionmutual.com

If you have a claim requiring assistance outside of office hours, please contact our office via the numbers above and the system will direct you where to contact.

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Claims Form

Fill out our claims form and we’ll reach out to you.

    Name *