We’re dedicated to delivering outstanding customer service and ensuring you have the support you need. We’re here to help!

Important Notice – Canada Post Strike

We understand the issues that could arise during the current Canada Post strike. If you recently sent a payment in through Canada Post, and feel it may be stuck in transit, please reach out to your agent or broker to discuss alternate arrangements.

Should you wish to make a payment through alternative means, please consider one of the following:

  • Through your online bill payments through your bank account (we do not accept e-transfers at this time)
  • Drop it off at our office during our business hours of 8:30am to 4:30pm Monday to Friday
  • You can pay by credit card, debit card, cash, or cheque at our office
  • Or contact your agent or broker to get set up on preauthorized payments

If you need further assistance or wish to receive correspondence regarding your policy through email, please contact your agent or broker.

Contact Methods

Phone:

(519) 393-6402

Toll Free:

1 (877) 380-6402
1 (800) 263-1961

Business Hours:

8:30am – 4:30pm Monday – Friday

Email:

info@traditionmutual.com

Address:

Tradition Mutual office 
264 Huron Road 
P.O. Box 10 
Sebringville, ON N0K 1X0

Fax:

(519) 393-5185

Report a Claim

You can now submit a claim online by filling out a simple form..

Urgent Claims (877) 380-6402

Contact us on one of our toll-free numbers and our claims advisor will be assigned to your case immediately.

Claims Form

Fill out our claims forms to file a claim and we will connect with you.

Claims Support

Contact your agent/broker directly or call us on our toll-free numbers to get support about your claim.

Get in Touch

Get in touch with one of our local insurance agents or brokers today to explore our plans and customize one that suits your needs.

Payment Notification

Track your payment or make an online payment now

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